Can I quote a repair before starting work?

Yes. Every work order carries an agreed quote with parts and labour, so the customer approves a number before a bench hour is spent.

Does the invoice come from the work order?

Yes. Parts and labour recorded on the job become the invoice, which is why repair invoices stop drifting away from what was actually done.

Can I see whether repairs are profitable?

Yes. Labour hours and parts cost against what you charged give you margin per job and per technician, not just a total takings figure.

What about repairs on instruments you rent out?

Service on your own fleet is logged against the unit, so a rental instrument's repair cost is visible in its lifetime numbers.

Repair invoicing

Instrument Repair Invoicing Software That Matches the Work Order

Most repair invoices are reconstructed from memory at pickup. Music Shop Suite builds the invoice from the job itself: the quote the customer approved, the parts fitted, and the hours logged. The number is right, the customer trusts it, and you finally know which repairs are worth doing.

Approved quote before the bench time is spent
Parts and labour recorded on the job, not remembered at pickup
Invoices generated from the work order, so they always match
Margin per job and per technician, not just total takings
Full repair history on the instrument and the customer

Start your shop — $49/month See the dashboard

Quote, approve, then work

A written quote attached to the job protects both sides. When the scope changes mid-bench, the revised number goes back for approval instead of turning into an awkward conversation at the counter.

Intake notes and photos on the work order
Agreed quote with parts and labour lines
Re-approval trail when scope changes

The invoice is the job

Because parts and hours are captured as the work happens, the invoice is a report of reality rather than an estimate written after the fact.

Parts drawn from stock and costed automatically
Labour logged in hours at your rate
Invoice totals reconcile with the workshop record

Find out which repairs actually pay

Setups, restrings, and full refret jobs have very different economics. Margin per job type tells you what to price up, what to schedule more of, and what to stop offering.

Margin by job type and technician
Average turnaround per job type
Parts cost trends per supplier

Service your own fleet too

Rental and loaner instruments need service between hires. Logging that work against the unit gives you the true lifetime cost of every instrument you own.

Internal jobs on your own units
Service cost rolled into unit lifetime numbers
Condition history that informs retirement decisions

See the workbench before you sign up

Inventory, pricing, lesson bookings, and instrument lending all live in the same back-office dashboard — no separate apps, no re-keying between them.

Pricing and margin report showing revenue, cost of goods, gross profit and per-product markup — Pricing & marginRevenue, cost of goods, gross profit, and markup per product so you price from real numbers instead of gut feel.

Music shop inventory dashboard listing instruments with SKU, serial number, condition, cost, price and status — InventoryEvery instrument tracked by SKU and serial with condition, cost, retail price, and live status — for sale, on hold, in repair, or sold.

Instrument lending and rental tracker with borrowers, due dates, overdue badges and deposits — Instrument lendingLoans and rentals by unit: who has it, when it is due, what deposit is held, and which agreements are overdue.

Weekly lesson booking calendar with student lessons, teachers, rooms and attendance — Lesson bookingsA weekly teaching calendar with rooms, teachers, and attendance marking — plus the invoice that follows each lesson block.

Honest note

Back office, not a payment terminal

We produce the invoice and the record behind it. Taking the payment stays with whatever card reader or till you already use.

Frequently asked

Can I quote a repair before starting work?: Yes. Every work order carries an agreed quote with parts and labour, so the customer approves a number before a bench hour is spent.
Does the invoice come from the work order?: Yes. Parts and labour recorded on the job become the invoice, which is why repair invoices stop drifting away from what was actually done.
Can I see whether repairs are profitable?: Yes. Labour hours and parts cost against what you charged give you margin per job and per technician, not just a total takings figure.
What about repairs on instruments you rent out?: Service on your own fleet is logged against the unit, so a rental instrument's repair cost is visible in its lifetime numbers.

Keep exploring the workbench

Every part of the shop lives in one system. Follow the workflow closest to what you are trying to fix first.

Run your shop on one workbench — starting today.

$49/month, no contracts, no trial. Import your spreadsheet, invite your team, and have inventory, repairs, rentals, and lessons in one place tonight.